General
The limited liability company for production “Mlijekoprodukt” Kozarska Dubica, with its registered seat at the address Vrioci bb, Kozarska Dubica, Reg. No: 4400737790005 (the “Company”), in order to comply with the Law on Personal Data Protection of Bosnia and Herzegovina (“Official Gazette of Bosnia and Herzegovina”, No. 12/25 – the “Law”), hereby adopts this Cookie Policy (the “Policy”) in respect of cookies used on the Company’s website.Cookies are small files that a web browser stores on a computer, mobile device, or other device through which the user visited a particular website.This Policy explains which cookies the Company uses, the reasons for their use, how long cookies remain on your device, and how you can control which cookies we use when you visit our website.
Types of Cookies
Necessary Cookies are essential for the proper functioning of our website. They enable basic site functions, including the correct display of visual elements, content, and page layout. These cookies are automatically placed when using the website and cannot be disabled through the website’s system.We use the following necessary cookies on our website:
| Cookie | Description | Retention |
| _wpcf7_ | Enables correct submission of contact forms and prevents automated attacks. | Session |
| cookiePreferences | Records the user’s cookie preferences. | 2 years |
| td | Records statistical data on user behaviour on the website. Used for internal analytics by the website operator. | Session |
| comment_author | Used to track users across multiple sessions. | Session |
| email_ comment_author | Used to track users across multiple sessions. | Session |
| comment_author | Used to track users across multiple sessions. | Session |
| _lscache_vary | Optimisation of caching and content display. | Up to 2 days |
| COOKIELAW_ADS | Tracks whether social cookies are permitted. | 1 year |
| COOKIELAW_SOCIAL | Used to track users across multiple sessions. | Session |
| COOKIELAW_STATS | Tracks whether analytics cookies are permitted. | 1 year |
| COOKIELAW | Used for platform stability and for storing cookie preferences. Does not collect personally identifiable information and cannot be disabled. | 1 year |
| Cookie Settings | This cookie is used to store user preferences regarding consent to cookies. | 30 days |
Analytical cookies are used to provide information about visitor interaction with the website. We use these cookies exclusively for internal research on how we can improve the service we offer to users. These cookies simply assess your interaction with our website as a visitor, but the data collected do not reveal your identity. These cookies are installed only if you agree to their installation.In order to collect data relating to website traffic (e.g. number of visitors, page visits, time spent on the website), we use the Google Analytics service. Cookies used: collect, _gac_, _ga, _gali, _ga_, _gid, _gat.We use the following analytical cookies on our website:
| Cookie | Description | Retention |
| collect | Sends data to Google Analytics. | Session |
| _gac_ | Contains information related to the user’s marketing campaigns. Shared with Google AdWords / Google Ads when accounts are linked. | 90 days |
| _ga | ID used to identify users. | 2 years |
| _gali | Used by Google Analytics to determine which links on the page are clicked. | 30 seconds |
| _ga_ | ID used to identify users. | 2 years |
| _gid | ID used to identify users for 24 hours after their last activity. | 24 hours |
| _gat | Used to track the number of server requests to Google Analytics when using Google Tag Manager. | 1 minute |
Promotional Cookies are used to provide visitors with customised advertisements based on pages they have previously visited and to analyse the effectiveness of advertising campaigns. These cookies are installed only if you agree to their installation.
| Cookie | Description | Retention |
| Facebook Cookies |
| sb | Facebook browser identification, authentication, marketing, and other cookies specific to Facebook functions. | 2 years |
| ick | Stores the encryption key used for cookie encryption. | 2 years |
| presence | Used to hold the user’s chat state. | Session |
| csm | Insecurity indicator. | 90 days |
| s | Identification of the Facebook browser, authentication, marketing, and other Facebook-specific function cookies. | 90 days |
| datr | Used to prevent the creation of fake/spam accounts. Associated with the browser, not with individual persons. | 2 years |
| lu | Records whether a person has chosen to remain logged in. Content: User ID and login information. | 2 years |
| xs | Used with c_user to authenticate your identity on Facebook. Content: Session ID, creation time, authentication value. | 90 days |
| c_user | Used with xs to authenticate your identity on Facebook. Content: User ID. | 90 days |
| m_user | Used to authenticate your identity on Facebook’s mobile website. Content: Email, User ID, authentication value. | 90 days |
| pl | Records that the device or browser has logged in via the Facebook platform. | 90 days |
| dbln | Used to enable device-based logins. | 2 years |
| campaign_click_url | Records the Facebook URL where an individual landed after clicking on an advertisement. | 30 days |
| usida | Collects a combination of the user’s browser and a unique identifier, used to personalise advertising. | Session |
| sfau | Optimises the recovery flow after failed login attempts. | 1 day |
| wd | Stores browser window dimensions, used by Facebook to optimise page rendering. | Session |
| aksb | Authenticates logins using Account Kit. | 30 minutes |
| aks | Determines the login status of a person visiting accountkit.com. | 30 days |
| fr | Contains a unique browser and user ID, used for targeted advertising. | 90 days |
| oo | Ad opt-out cookie. | 5 years |
| ddid | Used to open the advertiser’s specific location in the app upon installation. | 28 days |
| locale | Contains the display language of the last logged-in user on this browser. This cookie appears to be set only after the user logs out. The language cookie has a duration of one week. | 7 days |
| _fbp | Used by Facebook to deliver advertising products such as real-time bids from third-party advertisers. | 4 months |
| _fbc | Used by Facebook to deliver advertising products such as real-time bids from third-party advertisers. | 2 years |
| js_ver | Records the age of Facebook JavaScript files. | 7 days |
| rc | Used to optimise site performance for advertisers. | 7 days |
| Facebook Pixel Cookies |
| fr | Used to track users across multiple sessions. | 3 months |
| _fbp | Used to track users across multiple sessions. | 3 months |
| _fbc | Used to track the last session visit. | 12 months |
| YouTube Cookies |
| __Secure-YEC | Tracking of interaction with YouTube content. | 13 months |
| __Secure-YNID | Unique ID for personalisation of advertisements. | 6 months |
| __Secure-ROLLOUT_TOKEN | Tracking of experimental functions and video experience. | 6 months |
| GPS | May use device information and approximate location for analytics, security, and content personalisation. | 1 day |
| VISITOR_PRIVACY_METADATA | YouTube visitor privacy cookie. | 180 days |
| LOGIN_INFO | Used for playing YouTube videos embedded on a website. | 2 years |
| DEVICE_INFO | Used to detect whether a visitor has accepted the marketing category in the cookie notice. This cookie is necessary for the website’s compliance with the GDPR. | 179 days |
| YSC | Registers a unique ID to keep statistics about which YouTube videos the user has viewed. | Session |
| PREF | Stores preferences and other information, in particular preferred language and search result display settings. This cookie stores your preferences and other information, in particular your preferred language, how many search results you wish to be displayed on your page, and whether you want Google’s SafeSearch filter to be enabled | 10 years |
| VISITOR_INFO1_LIVE | Attempts to estimate user bandwidth on pages with integrated YouTube videos. Also used for marketing. | 179 days |
Functional cookies assist in carrying out certain functions of third-party tools, for example collecting feedback or sharing website content on social networks.
| Cookie | Description | Retention |
| wp-wpml_current_language | Used to track the user’s language preference. | Session |
Managing Cookie Settings
You may change your cookie settings at any time by clicking the “Customise” button. This allows you to reopen the cookie consent window and update your settings, or withdraw your consent immediately.In addition, various web browsers offer different options for blocking and deleting cookies used by websites. You can adjust your browser settings to block or delete cookies.Below are links with instructions on how to manage and delete cookies in the most commonly used web browsers:
Legal Basis and Purpose of Processing
Legal Basis for Processing
The Company processes your data on the basis of consent.When visiting the Company’s website, you have the option to give your consent to all cookies used by the Company, as listed in Section II of this Policy. By giving your consent, you agree to the use of all cookies.You give consent by selecting the “
I agree” option in the pop-up window. If you do not wish for all cookies to be used, you need to select the “
Select” option and choose which types of cookies you consent to from the drop-down menu.You may also decline all cookies by selecting the “
I do not agree” option. By selecting this option, certain website functionalities may be limited or will not function fully as intended.Declining cookies does not affect the ability to access the basic content of the website, but may affect the way in which certain services or features are displayed and used.You may change your settings at any time and re-enable the use of cookies if you wish to do so.We do not require your consent for the use of necessary cookies, as these are required for the proper functioning of the website and to enable basic functionalities. These cookies are automatically placed when using the website and cannot be disabled through the website’s system.
Purpose of Processing
Cookies on this website are used for the following purposes:
- optimisation of the functioning of the website and applications;
- analysis of visits and interactions;
- enabling personalised services and content;
- collection of statistical and analytical data on the manner of use of the website for the purpose of its improvement;
- displaying content and information in a manner relevant to website users.
Data Collected
Upon accessing the Company’s website and through the use of cookies, the following types of data may be processed:
- IP address;
- information about the device and browser used to access the website;
- data about the visit to the website, including the date and time of access, duration of the visit, and pages viewed;
- technical data required for the proper functioning of the website;
- approximate location of the website visitor;
- pages viewed;
- interaction with advertisements;
- interests and preferences;
- data on campaigns, marketing, and advertising, and content personalisation;
- data on user settings and preferences when using the website.
Rights of Data Subjects
We inform you of the following rights in relation to the processing of your personal data:
- the right to withdraw consent at any time, whereby the withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent prior to withdrawal;
- the right to request information about the processing of your data that the Company carries out;
- the right of access, including the right to a copy of your personal data, under the conditions set out by the Law;
- the right to rectification of inaccurate personal data and/or completion of incomplete personal data;
- the right to erasure of your personal data, under the conditions set out by the Law;
- the right to restriction of processing, under the conditions set out by the Law;
- the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit these data to another controller, under the conditions set out by the Law;
- the right to lodge a complaint with the Controller and with the Personal Data Protection Agency of Bosnia and Herzegovina.
Communication and handling of requests for the exercise of your rights are free of charge. However, in the case of manifestly unfounded or excessive requests, in particular where they are repetitive in nature, we may charge a fee corresponding to the administrative costs incurred.
Legal Remedies
You have the right to lodge a complaint with the Personal Data Protection Agency of Bosnia and Herzegovina if you consider that the processing of your personal data constitutes an infringement of the Law, without prejudice to any other administrative or judicial remedy.Contact details of the Agency:
- Address: Dubrovačka No. 6, Sarajevo
- Telephone: 00 387 33 726 250
- E-mail: azlpinfo@azlp.ba
- Fax: 00 387 33 726 251
Note: please verify the contact details of the Personal Data Protection Agency of Bosnia and Herzegovina on their official website.You have the right to bring an administrative action against a decision of the Agency before the Court of Bosnia and Herzegovina within the time limits prescribed by the Law.You have the right to judicial protection if you consider that your rights under the Law have been infringed as a result of the processing of your personal data, without prejudice to any other administrative or out-of-court remedy, including the right to lodge a complaint with the Agency.
Contact Information
Additional information may be obtained at:
- Address: Vrioci bb, 79240 Kozarska Dubica
- Telephone: 052/448-244
- E-mail: zastita.licnih.podataka@mlijekoprodukt.com
Amendments to the Policy
The Company reserves the right to amend this Policy in accordance with applicable regulations.
